Privacy Policy

AliSmart Pro is operated by the AliSmart team. We are committed to protecting your privacy.

For any privacy-related inquiries, please contact us:

• Email: privacy@alismart.net
• Address: AliSmart Pro Headquarters
• Data Protection Officer: dpo@alismart.net

Information You Provide

• Account information when you register
• Payment information (processed securely by Stripe/Paddle)
• Communication preferences
• Support inquiries and feedback

Information We Collect Automatically

• Browser type and version
• Usage patterns and feature interactions
• Product page URLs you choose to analyze
• Performance and error data
• Language preferences

Information We Do NOT Collect

• Personal browsing history outside analyzed pages
• Login credentials or passwords
• Payment card information (handled by payment processors)
• Personal communications or messages

• To provide and improve the Service
• To analyze product data you request
• To send service-related communications
• To detect and prevent fraud or abuse
• To comply with legal obligations

We do not sell your personal information. We may share data with:

• Service providers who help us operate (processing, hosting, analytics)
• Legal authorities when required by law
• Business partners with your explicit consent
• Other parties in case of business transfer (merger, acquisition)

We retain your information only as long as necessary:

• Account data: until account deletion
• Usage data: 12 months
• Payment records: as required by tax law (typically 5 years)

Depending on your jurisdiction, you may have the following rights:

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure (right to be forgotten)
• Right to data portability

We implement appropriate technical and organizational measures:

• Encryption of data in transit (TLS 1.3) and at rest (AES-256)
• Regular security audits and penetration testing
• Access controls and authentication requirements
• Employee training on data protection
• Incident response and breach notification procedures
• Third-party vendor security assessments

Your data may be processed in countries where we operate. We ensure appropriate safeguards:

• Standard Contractual Clauses (SCCs) for EU data transfers
• Data Processing Agreements with all vendors
• Privacy Shield certification where applicable
• Adequacy decisions for specific countries

Our Service is not directed to children under 13 (or 16 in the EU). We do not knowingly collect personal information from children.

We will notify you of material changes via email or through the Service. Continued use after changes constitutes acceptance.

For privacy-related questions or to exercise your rights, contact our Data Protection Officer at dpo@alismart.net.